WHAT IS LISTENING? Listening is the ability to accurately receive and interpret messages in the communication process. Listening is key to all effective communication. If one fails to listen effectively, then the messages are misinterpreted and misunderstood. As a result, communication process doesn't get completed and the sender of the message can easily become frustrated or irritated. DIFFERENCE BETWEEN HEARING AND LISTENING Hearing and listening are often used interchangeably, but that is not accurate. While hearing is the process of perceiving sound through your ears, listening is an active skill that involves paying attention and focusing on what you hear What Is Hearing? Hearing is simply the process of perceiving sound through your ears. Your ears pick up sounds and send them to your brain, which then interprets these sounds as speech or music. ...