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Showing posts from March, 2025

PCO S25 ESE QUESTION BANK

  Professional Communication Question Bank   Define Communication. Ans : Communication is an exchange of thoughts, ideas, opinions or emotions between two or more persons.   2.       What is Professional Communication? Professional communication refers to the exchange of information, ideas, or messages in a business or formal setting, aiming to achieve specific goals such as collaboration, decision-making, or conflict resolution.   What is sender? Ans : Sender is one who encodes and sends the message to the receiver through proper channels.   What is encoding? Ans : Encoding means to convert the thoughts and ideas into signs and symbols.   Define Barrier to communication. Ans : Elements that hamer the smooth flow of communication are called barriers to communication.   State the names of office draftings? Ans : Notice, Memorandum (Memo) & Circular.   7.    ...

PSYCHOLOGICAL BARRIERS TO COMMUNICATION

  Barriers to communication  The word barrier means an obstacle, a hindrance or simply a problem that comes in a way of transmission of a message and blocks the process, either completely or partially.  Psychological barriers :  Psyche means mind. Psychological barriers are created in the mind. Communication is a mental activity and its aim is to create understanding. But the human mind is complex and not all communication can result in understanding. There are several kinds of psychological barriers which can come in the way of understanding.   (a) Emotions: Emotions are among the most common psychological barriers to communication. The emotion may be connected to the communication received or it  may be present in the sender‘s or receiver‘s mind, even before the communication takes place. In both cases, it acts as a barrier. Emotions can be positive, like happiness and joy, or negative, like fear, anger, mistrust etc. Both positive and negative emot...

Language Barriers to Communication

  Barriers to communication  The word barrier means an obstacle, a hindrance or simply a problem that comes in a way of  transmission of a message and blocks the process, either completely or partially.  Language or Semantic barriers:  Language is the main medium of communication and words are its tools. Language proves to be a barrier at diferent levels, such as semantic (meaning), syntactic (grammar), phonological (pronunciation, intonation, pitch etc.) and finally linguistic (across languages) Thus, language barriers can arise in different ways:  a. Jargon or unfamiliar terminology  - There are some special terms or technical words used by people belonging to a certain group or field of work such as doctors, lawyers, computer software engineers or college students. They use words which are their own, specialised jargon which cannot be understood by anyone outside their group.  b. Difference in language –  Unfamiliar language becomes a bar...