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PCO S25 ESE QUESTION BANK

 

Professional Communication

Question Bank

 

  1. Define Communication.

Ans : Communication is an exchange of thoughts, ideas, opinions or emotions between two or more persons.

 

2.      What is Professional Communication?

Professional communication refers to the exchange of information, ideas, or messages in a business or formal setting, aiming to achieve specific goals such as collaboration, decision-making, or conflict resolution.

 

  1. What is sender?

Ans : Sender is one who encodes and sends the message to the receiver through proper channels.

 

  1. What is encoding?

Ans : Encoding means to convert the thoughts and ideas into signs and symbols.

 

  1. Define Barrier to communication.

Ans : Elements that hamer the smooth flow of communication are called barriers to communication.

 

  1. State the names of office draftings?

Ans : Notice, Memorandum (Memo) & Circular.

 

7.      State the factors that can cause linguistic barriers?

Ans : Language, Pronunciation, Punctuation and Technical Jargons.

 

8.      What is report writing?

Report writing refers to the process of creating a document that represents information in a clear and concise manner. Reports can be written for various purposes, such as providing updates on a project, analyzing data or presenting findings, or making recommendations.

9.      Enlist the types of note taking.

1. Flow chart                 2. Mind Map                  3.Outline Method

 

     10.   Mention the types of  barriers to communication.

         1. Mechanical Barrier                2.   Physical Barrier    

         3. Language Barrier                   4    Psychological Barrier

 

     11.   Mention the seven C’s of communication?

  1.   Conciseness             2.  Courtesy           3.  Completeness

  4.   Coherent                  5. Clarity                6.  Concreteness        7. Correctness

   

 

12.  Write a Job Application in proper format to Tata Consultancy (TCS) for the post of Software Engineer.

      13.   Draft a Resume’ in a proper format for the post of Software Engineer.

14.    Draw a communication cycle and Explain the process of communication.

  1. Write Self introduction in 50 words.

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